Student Services

ASMI College Student Service

Our friendly staff are here to support you.

Student Support Officers who can direct students to appropriate ASMI staff for:

  • counseling – personal & academic; and referral to external counseling if necessary
  • crisis services
    disability support
  • fairness and equality issues
  • legal issues
  • medical and mental health support
  • religious and spiritual matters

Student Support Officers also coordinate learning and academic support services in
consultation with the Academic Manager.

You are welcome to contact or visit our Student Support Officers during business hours:

Address Level 1, 224-238 George Street Liverpool NSW 2170
Contact number +61 2 97151407
Email address admin@asmicollege.edu.au

Academic and Learning Support

You may have concerns with attendance, academic performance or other related issues that place
you at risk of not achieving the requirements of your program within the expected duration. If you

are at risk of not completing your course on time, ASMI College will, accordingly, provide you with
ongoing academic support through:

  • Language, Literacy and Numeracy (LLN) programs
  • course progress intervention and academic support
  • scheduled learning and study support sessions
  • academic support for students with disabilities and learning difficulties.

You can access ASMI College’s student support services by approaching either the Student Services
and Support Officer, Academic Manager or any other staff member. You will receive a Student
Concern Form and additional information on how we manage and report any issues of concern or
welfare.

All ASMI students have access to our resources and services. We operate under guidelines of fairness
and equality, so all students can have access to:

  • ASMI College’s programs
  • services and resources
  • course and learning materials
  • academic and administrative staff members
  • avenues to lodge and resolve complaints
  • student welfare and student support services
    access to personal administrative and academic records.

Students with Language, Literacy, and Numeracy (LLN) Needs

  • We identify your LLN needs at all stages of your student experience: pre-enrolment and pre-training assessments, student orientation, and trainer/assessors’ recommendations.

  • ASMI COLLEGE assesses your needs through targeted needs and provides you with a strategy for success.

  • Classroom activities and formative assessment over the duration of your program.

  • ASMI COLLEGE may refer students to appropriate English language programs within ASMI COLLEGE or send students to external providers depending on the specific needs of the student.

  • Please see ASMI COLLEGE’s 
    Language, Literacy, and Numeracy (LLN) Policy for more details.

  • ASMI COLLEGE uses the Australian Core Skills Framework (ACSF) as a reference to assess current LLN skill levels.

NIB Health Cover

Medical treatments and medical costs can be very expensive in Australia. When you are applying for
an Australian student visa, the government says you must have a valid health cover. If you need help arranging your OSHC, you can do it through us and get very affordable rates.

Our preferred Health Cover provider is nib.

Why over 1 million customers trust nib in Australia?

  • Over 60 years experience in providing health cover
  • Dedicated Customer Service Team
  • Easy mobile claiming
  • 24 hour Online Services

Counsellor

Counselling services and other external referrals will be arranged if deemed appropriate by the
Student Services and Support Officers. There is no fee attached to this welfare support and referral
service. Any cost charged by the external services will be paid by the students.

For more information, please make inquiries with our Student Support
Officer:

admin@asmicollege.edu.au

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